Privacy Policy

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Information We Collect

• Personal Infomation: This includes data such as your name, email address, phone number, billing address, and payment details, which you provide when you make an estimate, or pay for any of our plumbing services. 
• Non-Personal Information: We automatically collect non-personally identifiable information like IP address, browser type, operating system, and pages visited on the site. 
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These may track user behavior for analytics or advertising purposes.

How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and improve our services.
• To process payments and manage orders. 
• To communicate with you, including responding to inquiries and sending important updates or promotions.
• To analyze and improve the performance of our website through analytics.
• To comply with legal obligations and protect our rights.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate the website or process payments. These providers include:

• Payment processors (e.g., Stripe, PayPal)
• Analytic Services (e.g., Google Analytics)
• Marketing Services (e.g., email newsletter platforms)

We may also share your information if required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. 

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Update: Correct or update your personal information
• Delete: Request the deletion of your data, where applicable.

To exercise your rights, please contact us at emoskowitz@mastercraft-plumbing.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect the changed in our practices or legal obligations. We will notify you of any material changes by posting the new policy on this page with an updated "Effective Date."

Contact Us

If you have any question or concerns about this Privacy Policy or our practices, please contact us at:

Email: emoskowitz@mastercraft-plumbing.com

Phone: (773) 310-9651

Effective Date: September 18th, 2025.